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AI Assistants for Optometry Practices
An optometry practice is part medical office and part retail store. Patients come in for exams, choose frames, order contacts and wait for lenses, and the staff fields calls about all of it while keeping the exam schedule moving.
Everyday headaches we hear about
- Annual exam recalls. Patients forget their yearly exam until their contacts run out.
- "Are my glasses ready?" calls. Lab orders take days, and patients call to check.
- Contact lens reorders. Supply reminders and reorder requests pile up.
- Insurance details. Vision plans and medical insurance details need collecting before the visit.
- New patient forms. History forms take time at check-in if not completed ahead.
- Frame and eyewear promotions. New collections and year-end benefit reminders go unannounced.
What your AI team handles
- Drafts annual exam recall reminders Scheduling & admin
- Drafts "your glasses are ready" and order status messages from your lab updates Inbox & communication
- Drafts contact lens supply reminders and logs reorder requests for staff CRM & pipeline
- Collects insurance details and sends form links before appointments Documents & data
- Drafts year-end benefits reminders and new frame collection posts Marketing & content
- Answers common questions about hours, insurance accepted and what to bring Customer service
Anything that goes to your customers is drafted for your approval or sent under rules you agree to.
What a week with your AI team looks like
Monday the team drafts recall reminders for patients due this month. Tuesday six lab orders arrive and pickup messages are drafted. Wednesday it logs contact reorder requests for staff. Thursday it sends form links for next week's new patients, and Friday it drafts the year-end benefits email.
What stays with you
Exams, prescriptions, medical eye care and fitting decisions stay with your doctors and opticians. Nothing to install or maintain on your side: G&K builds and fully manages the whole team. To be clear: the assistants do clerical work, not medical or clinical work. They don't advise clients, and sensitive information follows the rules your office already has in place.
Pricing starts at a published base and is customized on your free Blueprint call. See pricing & packages.
Optometry Practices: frequently asked questions
Can it renew contact prescriptions?
No. It logs requests and reminds patients when an exam is needed. Prescriptions stay with your doctors.
Will it work with my practice software?
It connects to your tools where they allow it. We confirm on the Blueprint call.
How is patient information handled?
Inside your own systems, under your practice's policies. G&K does not claim any certification.
More ways we help
Related professions: Dentists · Chiropractors · Med spas · Physical therapists · Gyms & personal trainers · Salons & barbers · All industries
Related services: Scheduling & admin · Inbox & communication · CRM & pipeline · Documents & data · Marketing & content · Lead follow-up & CRM · Social media & content · Everything we do
See what an AI team could take off your plate.
Book a 30-minute AI Team Blueprint call. We'll show you our own team working live and map out which assistants fit your business.
Prefer email? [email protected]