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Website Chat Assistant
Visitors have questions at 10 PM, and most won't fill out a form. A chat assistant answers from your real information and gets them to the next step.
The problem it solves
People land on your site, can't find a quick answer and leave. Your contact form gets a fraction of the visitors who were interested, and after-hours visitors never hear from you at all.
What the AI team actually does
- Learns from your approved information, such as services, hours, service areas, policies and FAQs.
- Answers visitor questions in plain language and clearly identifies itself as an assistant.
- Collects contact details and the visitor's need when they want a follow-up.
- Offers your booking link and sends you a summary of every conversation with a lead.
What stays with you
You approve what it knows and what it won't discuss. It declines anything that would be professional advice. G&K fully manages the whole setup on our own system and connects it only to the tools you pick, using each tool's own permissions. You never have to take it over or maintain it. In regulated fields like insurance, lending, finance, law and health care, the assistants do clerical work only. Advice, compliance sign-off and sensitive records stay with you and your licensed staff.
This can be part of any package, and packages are tailored to your needs. View the pricing guide and we'll fit it on your free call.
Examples by industry
- Dentists: Answers questions about hours, insurance accepted and new-patient forms, and declines clinical questions.
- Law firms: Clearly identifies itself as an assistant, gathers intake details and books consultations without giving legal advice.
- Property managers: Answers questions about vacancies and the application process, and books tours.
Website chat assistant is a good fit for dentists, law firms, property managers and most businesses that handle this work by hand today. See every industry we work with
Getting started with website chat assistant
- On your free AI Team Blueprint call, we look at how website chat assistant happens in your business today and where it gets stuck.
- Together we set the rules for website chat assistant: what the team can do on its own, what needs your approval, and what always comes back to you.
- G&K builds it, connects the tools you choose and tests website chat assistant with real examples from your business before anything reaches a customer.
- Once website chat assistant is running, we watch the results, adjust wording and timing, and keep it working as part of your larger AI team.
Website chat assistant: frequently asked questions
Will it make things up?
It answers from your approved information and offers to connect visitors with you when it isn't sure.
Can visitors tell it's an assistant?
Yes. It identifies itself clearly.
Does it work on mobile?
Yes. The chat is built for phones first.
Can website chat assistant be combined with other services?
Yes. Most AI teams pair website chat assistant with related work like after-hours inquiries via website chat and faq answers, and it all runs under one setup that G&K fully manages.
Related services
After-hours inquiries via website chat · FAQ answers · Instant first-reply drafts for new leads
Part of Website & online presence: Show up well wherever customers look for you. · Everything we do
See what an AI team could take off your plate.
Book a 30-minute AI Team Blueprint call. We'll show you our own team working live and map out which assistants fit your business.
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