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Booking Confirmations
A good confirmation prevents half of your no-shows and most of your 'where do I go?' calls. Your AI team sends one for every booking.
The problem
People book, then forget the details. They show up at the wrong location, forget documents or don't know how to reschedule, so they simply don't come. Each missed appointment is lost time you can't get back.
What the AI team actually does
- Notices new bookings from your calendar or booking tool.
- Sends a confirmation with the date, time, address or video link, and anything the person should prepare.
- Includes an easy way to reschedule or cancel under your policy.
- Logs the confirmation and passes any questions to you.
What stays with you
You write or approve the confirmation templates and your cancellation policy wording. G&K fully manages the whole setup on our own system and connects it only to the tools you pick, using each tool's own permissions. You never have to take it over or maintain it. For licensed and regulated businesses, the team stays on the admin side: it gives no professional advice, makes no certification or compliance claims, and handles sensitive information under your own policies.
This can be part of any package, and packages are tailored to your needs. View the pricing guide and we'll fit it on your free call.
Examples by industry
- Massage therapists: Confirmations include parking details, intake form links and your cancellation policy.
- Tutors & learning centers: Parents get the session time, location or video link and what the student should bring.
- Gyms & personal trainers: New members get class details and what to wear for their first session.
Booking confirmations is a good fit for massage therapists, tutors & learning centers, gyms & personal trainers and most businesses that handle this work by hand today. See every industry we work with
Getting started with booking confirmations
- On your free AI Team Blueprint call, we look at how booking confirmations happens in your business today and where it gets stuck.
- Together we set the rules for booking confirmations: what the team can do on its own, what needs your approval, and what always comes back to you.
- G&K builds it, connects the tools you choose and tests booking confirmations with real examples from your business before anything reaches a customer.
- Once booking confirmations is running, we watch the results, adjust wording and timing, and keep it working as part of your larger AI team.
Booking confirmations: frequently asked questions
Does it replace my booking software?
No. It works alongside it and fills the gaps, such as personalized details and follow-up questions.
Can confirmations go by text?
Yes, to people who have agreed to texts.
Can it handle group bookings?
Yes. Each attendee can get their own confirmation.
Can booking confirmations be combined with other services?
Yes. Most AI teams pair booking confirmations with related work like appointment reminders and calendar management, and it all runs under one setup that G&K fully manages.
Related services
Appointment reminders · Calendar management · Appointment-setting follow-ups
Part of Scheduling & admin: Your calendar and admin handled in the background. · Everything we do
See what an AI team could take off your plate.
Book a 30-minute AI Team Blueprint call. We'll show you our own team working live and map out which assistants fit your business.
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